Bursar's Office

 

Sell Back Your Books and Return Rentals Online

 

Step by Step Buyback Program

 

FAQ's:

It's simple:

    • Enter your book's ISBN number.
    • Get a price for your book.
    • Print the shipping label, packing slip, and email confirmation.
    • Ship your books free of charge.
    • If you have followed Terms of Book Buyback, your check will be mailed to you 7-14 days after date of book receipt. You will receive an email the date your check is mailed.

It's simple:

    • Enter your book's ISBN number.
    • Get a price for your book.
    • Print the shipping label, packing slip, and email confirmation.
    • Ship your books free of charge.
    • If you have followed Terms of Book Buyback, your check will be mailed to you 7 days after date of book receipt. You will receive an email the date your check is mailed.
  • What condition does the book have to be in?
    • All pages, bindings, covers are intact and complete.
    • Pages should not be torn, missing, marked up or highlighted excessively so that the print is obscured.
    • Textbooks with water damage, stains, and/or pages sticking together are not considered in "good condition".
    • You will be contacted by customer service if any item in your shipment does not meet condition requirements.
    • All pages, bindings, covers are intact and complete.
    • Pages should not be torn, missing, marked up or highlighted excessively so that the print is obscured.
    • Textbooks with water damage, stains, and/or pages sticking together are not considered in "good condition".
    • You will be contacted by customer service if any item in your shipment does not meet condition requirements.
  • What else do I need to know?
    • During major buyback periods we may offer as much as 50% of your book's original price.
    • If an instructor requests your textbook for the next term, the value increases.
    • Even if we are overstocked or the book has not been requested for next term, we may still purchase it.

Step By Step Rental Return Program

Rental Help/FAQ Page

Why is the rental option better?

Whether you rent from the campus bookstore, efollett.com or a Follett virtual bookstore, you have more choices, which means more convenience because every book you need is in one place. We accept all forms of payment, from cash, to credit, campus cards and financial aid. You have the option to buy the textbook during the rental term, plus you have the assurance of seeing the book you're renting before making your decision. And, saving the best for last, when you rent your books, you'll pay, on average, less than half the new price. Guaranteed! That's right, the exact same book, over half off. What other reason do you need?

More than 50%? Sounds great. But is there a catch?

No catch. Inquiring consumers, such as you, will find that our rental price is, on average, over 50% off the new book price. How many places do you know that will offer their favorite customers an "Over 50% Off Sale" during their busiest time of the year?

How do I rent?

Well, here's what you'll need to get started: First, you just need to be 18 years or older, with a valid credit card. An email address and a driver's license/state ID is also a must. Finally, you'll need to fill out a rental agreement, depending on where you're renting from could be in-store or online, which signifies your commitment to bringing your book back by the check-in date.

How can I pay for my rental books?

Depending on where you're renting from your payment options can vary. Payments types offered CAN include financial aid, campus cards, credit cards, checks, or even with cash.

I'm not 18, can I still rent?

Sadly, you cannot. However, your PARENTS certainly can! Just remember that they probably won't be here at finals to return the rented books... and nothing will get you a lump of coal in your stocking faster than an unwanted credit card charge.

So when is the return date? Right before my finals?

We ask that all rented books be returned to the bookstore by the return date on your receipt. This should give you plenty of time to glean an entire semester's worth of knowledge and carry you through finals. We'll also attach a sticker to all the books you rent AND send you reminder emails at the end of term to help you remember to bring your rented books back.

OK, let's say I forget to bring my books back. Then what?

If you don't return your books by your return date (shown on your receipt), we'll charge your credit card a non-return fee as well as a processing fee. After all, if you rent something, you are traditionally expected to return it. The book will be yours, which means you have some options. If you want to keep it, feel free. Otherwise, you can always attempt to sell your book back for top dollar.

Why the extra fees if I check-in my rental book past the deadline?

If you don't return your rental book on time, we'll need to find another copy of the book in order to have enough quantities on hand for the next semester. The fees cover the additional expenses of finding another copy of the book.

What if I rent a book and then decide I NEED to keep it?

So, you've decided that Molecular Biology is your life's calling and not just another "Gen Ed" class, huh? If you want to keep a book that you've rented, you just need to let us know sooner rather than later. Within your store's refund period, you'll have the option to convert your rental into a standard, everyday purchase. You'll simply receive a refund of your rental fee and be charged regular retail price based on the book's purchased condition: new or used.

What happens if I drop a class?

Rental refunds will be allowed during the normal refund period. Of course, the regular refund rules will still apply: the book needs to be in the same condition as it was when it was rented and you'll need a copy of your receipt.

Can I highlight and take notes?

Yes we respect you and your learn style enough to not dictate what you do (or don't do) with your books....within reason, of course. Normal highlighting and note-taking are perfectly acceptable. So, what's prohibited? Excessive markings as these would render the book unusable for the next customer. It's the note takers golden rule!

Renting sounds awesome! So can I rent all my books?

Maybe. Maybe not. We're working hard with your instructors and textbook publishers to identify as many rental titles as possible. Generally speaking, a book needs to be a popular title and early in its lifecycle (a recently released edition) to qualify for our rental program. The good news is that these are the types of books that you may have generally had to buy "New" in the past, so hopefully you'll really feel the savings!